GENERAL QUESTIONS
Where is Aorist Salon located?
Aorist Salon is located in Mission, KS at:
6130 Johnson Drive, Mission, KS 66202
Do you offer consultations?
Yes. Consultations may be recommended for major transformations, corrective color, extensions, or custom service planning.
Are appointments required?
Yes — we operate primarily by reservation to ensure every guest receives dedicated service time.
Can I film or record during my appointment?
To protect the privacy and comfort of our guests and team, we do not permit video recording, audio recording, live-streaming, or active body cameras inside the salon without prior management approval.
We understand that clients sometimes want photos or short videos of their hair or finished look, and we're happy to accommodate those when appropriate. Just ask your stylist first.
Because our salon is a shared environment where other guests and employees may be visible or audible, we ask everyone to respect this policy throughout their visit.
Clients who do not wish to comply with the recording policy may be asked to discontinue recording or may be unable to receive their scheduled service.
Guests & Children
Do you offer childcare or children’s appointments?
At this time, Aorist Salon is an adult-focused salon environment and we do not offer childcare or children’s appointments.
To preserve the calm, elevated, and personalized experience our guests expect, we kindly ask that arrangements be made prior to your appointment and that children not accompany guests during salon visits.
Our appointments are intentionally one-on-one, allowing both our stylists and guests to fully disconnect, relax, and enjoy uninterrupted service time.
We truly appreciate your understanding and support in helping us maintain the atmosphere that makes the Aorist experience unique.
Can I bring someone with me to my appointment?
Because our salon has limited seating and workspace, we ask that clients arrive without additional guests whenever possible.
Our salon is designed around scheduled clients, and additional guests can quickly create crowding in our waiting and service areas. Keeping the space reserved for clients allows our team to provide a comfortable, safe, and relaxing experience for everyone.
If you need to bring someone for accessibility, medical, communication, or other necessary support, please contact us before your appointment so we can accommodate you appropriately.
Can I bring my child to my appointment?
We love families, but because of our limited space and the nature of a working salon, we are unable to accommodate children during appointments.
Our salon contains hot tools, sharp implements, chemicals, cords, and active work areas, and our team is not able to provide supervision while performing services. We also have limited seating and need to keep our available space reserved for scheduled clients.
For these reasons, we ask that clients arrange childcare before their appointment and arrive without children.
If an unexpected childcare issue comes up, please contact us before your appointment. We’ll do our best to help you reschedule or find another solution.
Thank you for helping us keep the salon safe, comfortable, and relaxing for everyone.
PROMOTIONAL EXPERIENCE QUESTIONS
What is a Promotional Experience?
Promotional Experiences are limited-time reservation opportunities designed for either new or returning guests. These experiences may include bundled services, special pricing, exclusive upgrade access, or limited reservation windows.
Promotional Experiences follow separate booking policies from standard salon appointments.
Can I use promotional pricing on an existing appointment?
No. Existing reservations cannot be transferred into newly released promotional experiences or pricing structures.
What happens if I switch from one promotional offer to another?
Guests are welcome to reserve newly released promotional experiences; however, deposits associated with previous promotional reservations are non-refundable and non-transferable if switching offers. A new deposit will be required to secure the updated booking.
How long are Promotional Experiences available?
Promotional Experiences are released in limited reservation windows and may close early once availability is filled.
Can I schedule my appointment for a future date?
Yes. As long as your reservation is secured before the promotional booking window closes, your actual appointment may occur at a later date based on availability.
Are upgrade options available?
Most guests choose to personalize their experience with exclusive upgrade options available during booking.
While upgrade availability varies by promotional experience, qualifying offers may include optional enhancements, advanced services, or customized add-ons designed to elevate your results.
To view available upgrades, simply begin the booking process for your selected experience — available enhancements will appear before checkout.
BOOKING & DEPOSITS
Is a deposit required?
Yes. A reservation deposit is required to secure all appointments, regardless of how they are booked.
Standard appointments require a 25% reservation deposit. Appointments scheduled for 2 hours or longer require a 50% reservation deposit due to the extended amount of stylist time reserved.
All deposits are applied toward your total at checkout.
We highly encourage pre-booking to ensure preferred timing, stylist availability, and continuity of your results.
Are deposits refundable?
Standard appointment deposits may be refundable or transferable within approved cancellation/rescheduling windows.
Promotional Experience deposits follow separate policies and may become non-refundable/non-transferable if switching promotional offers.
Why does Aorist Salon require deposits?
Reservation deposits help protect dedicated stylist time and reduce last-minute cancellations and no-shows.
CANCELLATIONS & RESCHEDULING
What is your cancellation policy?
Appointments require at least 24 hours notice to cancel or reschedule.
No-shows or late cancellations may result in fees, future booking restrictions, or forfeiture of deposits.
What happens if I cancel late?
Appointments canceled within 24 hours of the scheduled reservation may be considered late cancellations and may be subject to fees or deposit forfeiture.
NEW CLIENT QUESTIONS
I’m a new guest — which experience should I book?
Our New Client Experiences are specifically designed to give first-time guests the best starting point based on their goals, maintenance level, and hair condition.
Are your promotional experiences always available?
No. Promotional Experiences are released selectively throughout the year and are not continuously available.
These reservation windows are intentionally limited based on stylist availability, scheduling capacity, and seasonal demand.
Once a promotional release closes, it may not return for an extended period of time.
Many guests choose to reserve during active booking windows to avoid missing future availability.
Do I need to know exactly what to book?
Not at all. If you’re unsure, reserve the experience that feels closest to your goals and your stylist can customize recommendations during your visit.
What if we run out of time for Red Light Therapy?
Any Red Light Therapy session that is part of a promotion may be enjoyed during your appointment or scheduled separately for a future visit at your convenience. If you realize you’re running out of time during your appointment or need to adjust your schedule, we can always schedule this at another time that is convenient for you at no additional cost.
EMAIL & SMS COMMUNICATIONS
How can I sign up for your email or SMS early access list?
How often will I hear from Aorist Salon?
We intentionally keep our communications limited and predictable.
Most guests receive approximately one email and/or SMS update per week, typically near the beginning of the week. Additional communications may be sent when a new promotional experience, loyalty offer, or limited reservation release becomes available.
We do not send daily promotional messages.
Why did I receive a text message from Aorist Salon?
There are two common reasons:
You joined our Email & SMS Priority List and received a promotional announcement.
You submitted an inquiry, requested information, or expressed interest in one of our services or promotional experiences.
If you've recently reached out to us, a member of our team may contact you directly regarding your request.
What number will Aorist Salon contact me from?
Personal communication from our team will typically come from our salon phone number:
(816) 392-9503
Promotional announcements and automated marketing messages may occasionally be delivered through a separate SMS platform and may not originate from our salon phone number.
I replied "STOP" but still received a message. Why?
Replying STOP to a promotional SMS message will opt you out of future automated marketing messages sent through that system.
However, if you recently submitted a form, requested information, or initiated communication with our team, we may still contact you directly regarding your inquiry.
If you'd like all communication to stop, simply let us know and we'll gladly honor your request.
Can I unsubscribe?
Absolutely.
You may opt out of promotional emails or SMS announcements at any time. Our goal is to provide valuable updates and early access opportunities, not overwhelm our guests with unnecessary communication.
Simply opt out (reply stop - click “unsubscribe”) and you will be removed automatically